Woolsa Textile aims to provide a convenient and reliable delivery experience for customers purchasing apparel and textile products through our website.

1. Order Processing

Orders are processed after successful order confirmation and payment verification, where applicable.

Processing time may vary depending on:

  • Product availability
  • Order quantity
  • Product type
  • Order destination
  • Weekends and public holidays

2. Delivery

Orders are delivered to the shipping address provided during checkout.

Delivery time may vary depending on the destination and courier service.

Customers should ensure that their:

  • Name
  • Mobile number
  • Address
  • PIN code
  • Other delivery details

are correct before completing an order.

3. Courier & Logistics

We may use third-party courier and logistics partners to deliver orders.

Once an order has been handed over to the courier, delivery is subject to the courier’s operational network and conditions.

4. Tracking

Where tracking is available, customers may receive shipment or tracking information through the contact details provided during checkout.

5. Delivery Delays

Delivery may occasionally be delayed because of:

  • Weather conditions
  • Public holidays
  • Courier disruptions
  • Incorrect address information
  • Remote delivery locations
  • High order volumes
  • Natural events
  • Other circumstances beyond our reasonable control

We will make reasonable efforts to assist customers in such situations.

6. Incorrect Address

Customers are responsible for providing the correct delivery address.

If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping arrangements may be required.

7. Damaged Package

If your package appears damaged at the time of delivery, please document the condition of the package and contact Woolsa Textile customer support as soon as possible.

For damaged or incorrect products, please provide photographs and your order details so that our team can review the matter.

8. Bulk & Wholesale Orders

For larger or wholesale orders, delivery timelines may vary depending on quantity, product availability, packaging, and logistics requirements.

Customers placing bulk orders may contact our team for order-specific delivery information.

9. Contact Us

WOOLSA TEXTILE PRIVATE LIMITED
F-6, 2nd Floor, UPFOXX Floor, 154 Civil Lines, Bareilly R.S, Bareilly, Uttar Pradesh, India – 243001

Phone: +91 7496014742