At Woolsa Textile, we respect your privacy and are committed to protecting the personal information you provide while using our website, purchasing our products, or communicating with us.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you use our website or place an order, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information
  • Product preferences
  • Customer support communications
  • IP address and browser information
  • Website usage and browsing information
  • Information provided through forms or other website interactions

Payment information may be processed securely through third-party payment service providers. Woolsa Textile does not need to store your complete payment credentials.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide order confirmations and updates
  • Respond to customer inquiries
  • Process returns, refunds, and exchanges
  • Improve our products and website
  • Prevent fraud and unauthorized transactions
  • Maintain business and transaction records
  • Send promotional or marketing communications where permitted
  • Comply with applicable legal and regulatory requirements

Sharing of Information

We may share necessary information with trusted service providers such as:

  • Payment gateway providers
  • Courier and logistics companies
  • Website and technology service providers
  • Customer support services
  • Professional or legal advisors where necessary
  • Government or law-enforcement authorities when legally required

We do not sell your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and improve the shopping experience.

You may manage cookie preferences through your browser settings.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

For privacy-related requests, contact us using the details below.

Contact Us

WOOLSA TEXTILE PRIVATE LIMITED
F-6, 2nd Floor, UPFOXX Floor, 154 Civil Lines, Bareilly R.S, Bareilly, Uttar Pradesh, India – 243001

Phone: +91 7496014742